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AMM FAQ TOPIC products & orders

We maintain a high security threshold using an Address Verification System (AVS) to prevent fraudulent transactions.

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Why Is My Order Not Going Through?

We maintain a high security threshold using an Address Verification System (AVS) to prevent fraudulent transactions.

If your transaction was declined, it was likely due to an AVS mismatch. This occurs when the billing address you provide does not match the address on file with your bank or credit card company. To continue, you will need to enter the correct billing address or contact your bank or credit card company.

Please note that attempted transactions may temporarily show up as pending charges on your bank or credit card account. Don’t worry about this - any funds marked as "pending" because of declined transactions are held only by your bank or credit card company and should be released on the next business day.

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